Dreamegg Reviews

The Dreamegg D3 Rechargeable Sound Machine is a product available on the website. It offers 24 sound options and a wide volume range. The product is portable due to its compact size and built-in rechargeable battery. The Dreamegg D11 Sound Machine is another product available. It has 11 soundtracks, a dimmable nightlight, and a rechargeable internal battery. The last known price for the Dreamegg D11 was $29.99. Both products are designed to help users sleep better by blocking out external noise. The D3 model is recommended for adults due to its wide range of sounds, while the D11 model is more suitable for children due to its nightlight and additional sounds intended for kids. However, the final choice depends on individual needs and preferences.

Dreamegg is a brand that strives to help new parents take care of their babies to sleep in sweet dreams. The brand owner, Robin Sun, started to research and design to make a sound machine for sweet dreams and happy growing up. Dreamegg puts all efforts to work with the professional studio to record and process the sounds such as the ocean, fan, and white noises. They hired 30 different real people to record the sound in the studio. To improve the sleep for every newborn and people who want to sleep like a baby, they bring the Dreamegg products and service along with the best "Soak-it-all-in" sleep experience.

Their popular products include the Dreamegg D11 Sound Machine and Dreamegg D1 Sound Machine. They also offer a variety of soothing sounds for better sleep, including nature sounds, ocean sounds, thunder rain, shushing, vacuum, cricket, lullaby, white noise, and fan noise. These sounds are available in Dreamegg sound machines for better sleep. The company's dedication also shows in the way they do business. Dreamegg service’s team is always available to provide the best in customer support. The website is jointly operated by Integration Smart (HK) Co., Limited and NOVA SILK ROAD SARL. The company is based in Paris, France.

Dreamegg.com offers two primary payment methods. Customers can choose to Pay With Paypal or Pay With Credit/Debit Card. For PayPal payments, customers are redirected to the PayPal payment page after placing an order. It is necessary to log in with a PayPal username and password to confirm the payment. As for credit/debit card payments, Dreamegg does not collect the card number or personal information when a payment is made. The available credit card options are listed on the website. For any questions regarding transactions on the site, it is recommended to consult the card-issuing bank for information.

Dreamegg offers a 60-day money back guarantee for any products if not completely satisfied. For any product within its warranty period, a replacement product will be sent out in a timely manner. Customers can also register their Dreamegg product to receive premium benefits, one of which is an extended product warranty of 6 additional months. Returns are accepted for products that are defective due to defects in manufacturing and/or workmanship for 60 days from the date of purchase. Fulfillment mistakes caused by Dreamegg and resulted in incorrect product shipment will also be accepted for return 60 days from the date of purchase. For general questions, customers can contact the Customer Service Team via email at support@mydreamegg.com.

For orders from Dreamegg, the standard shipping time to the USA, Canada, and the United Kingdom is 3 to 10 business days. However, due to the global pandemic, the delivery time may be longer than usual. It's also important to note that the order will take 1 or 2 business days to prepare and arrange for shipment. Please be aware that PO Box PR APO, FPO, or DPO addresses are not supported for shipping. For international shipping, Dreamegg currently doesn't ship to other countries. Customers are advised to check out Dreamegg's Amazon stores and authorized resellers in other countries.

Dreamegg offers a 60-day money back guarantee for customers who are not completely satisfied. For any product within its warranty period, a replacement product will be sent out in a timely manner. Customers can also register their Dreamegg product to receive premium benefits, one of which is an extended product warranty of 6 additional months. Products that are defective due to defects in manufacturing and/or workmanship are accepted for return for 60 days from the date of purchase. Fulfillment mistakes that result in incorrect product shipment will also be accepted for return 60 days from the date of purchase.

Regarding the shipping policy, due to the pandemic across the globe, the delivery time may be longer than usual. The standard shipping method delivers to the USA, Canada, United Kingdom within 3 to 10 business days for free. However, PO Box, PR, APO, FPO, or DPO addresses are not supported. For international shipping, currently, other countries are not supported. The order will take 1 or 2 business days to prepare and arrange the shipment. The shipping carriers cooperated with are USPS, UPS, CANADA POST, and AMAZON LOGISTICS US/UK. There is no customs duty for the order because it is shipped from the local warehouse and cooperated fulfillment centers.